Introduction
DLM Asset Management values the privacy of its clients and is committed to safeguarding personal information. whenever you visit or use our Platform. Please read this Privacy Policy (“Policy”) to understand our policies, processes and procedures regarding the processing of your personal data. As this privacy policy outlines how we collect, use, share, and protect your data. It also provides insights into your rights concerning your data.
Information We Collect
We may collect the following categories of information:
- Personal Identification Information: Name, address, date of birth, national identification number, and other KYC-related data.
- Facial Data: means data that represents an image of a Data Subject’s face and/or neck, whether captured in-person or through photographs or video containing physical characteristics and that can be used to identify a Data Subject.
- Financial Information: Bank account details, tax identification numbers (Corporate), and financial transaction data.
- Employment History (Optional): Job title, employer name, and employment duration (this is only required in some cases and can be omitted at the client's discretion).
- Digital Information: IP addresses, browsing data, device information, and cookies to enhance your experience on our platform.
How We Use Your Information
The information we collect is used to:
- Verify identity in compliance with regulatory KYC (Know Your Customer) requirements.
- Process transactions and manage your investment portfolios.
- Provide tailored investment advice and recommendations.
- Communicate with you about product updates and changes.
- Improve our platform's performance, security, and functionality.
Data Retention
We retain your personal information for as long as necessary to meet legal, regulatory, and business purposes. Once the purpose for which the data was collected is fulfilled, we securely delete or anonymize the data.
Third-Party Sharing
DLM Asset management respects your privacy, and we limit disclosure of your Personal Data to third parties. We do not sell, give or trade any Personal Data that we obtain from you to any third party for data mining or marketing purposes. However, we may share your Personal Data within the DLM Capital Group or third-party service providers such as:
- Regulatory bodies or law enforcement agencies when required by law.
- Service providers who help us manage our services (e.g., IT support, payment processors).
- Partners or affiliates of DLM Asset Management who provide additional services to you.
Security Measures
DLM Asset Management employs industry-standard security measures to protect your personal data, including encryption, multi-factor authentication, and regular security audits.
Your Data Rights As a client, you have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your data.
- Withdraw consent for data processing where applicable.
- Request data deletion when permissible under the law.
Changes to This Policy
Due to constant changes in technology and regulatory requirements, DLM Asset Management reserves the right to amend this privacy policy at any time. However, any changes will be communicated via our website or directly to you.
Complaints
You have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC), the primary regulator for data protection matters in Nigeria, at any time. However, we encourage you to reach out to us first so that we can work collaboratively to address and resolve any concerns you may have regarding your personal data.
If you experience injury, loss, or harm due to our breach of applicable data protection laws or the terms outlined in this Privacy Policy, you may be entitled to seek compensation through a civil lawsuit.